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Job Details

Product Owner - Membership Administration

  2026-02-25     HMSA     Honolulu,HI  
Description:

  1. Product Ownership & Agile Delivery:

    • Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs.
    • Represent the voice of the customer and business stakeholders within the Scrum team, ensuring user stories deliver measurable value.
    • Own and evolve the product backlog, prioritizing based on performance analytics, stakeholder input, sprint outcomes, and shifting business priorities to maximize value delivery.
    • Partner internal teams to ensure timely and high-quality deliverables.
    • Facilitate cross-functional collaboration between developers, QA, UX, and architecture to align on technical feasibility, design standards, and user experience goals.
    • Support release planning and deployment coordination across environments.

  2. Product Strategy & Requirements:
    • Translate business needs and strategic goals into innovative, scalable solutions aligned with healthcare industry challenges and regulatory requirements.
    • Apply business insight and analysis to develop strategies that reflect constraints, resources, and HMSA values.
    • Define and document product features and user stories that reflect strategic objectives and adhere to architectural standards
    • Continuously improve processes, templates, and methodologies to enhance customer experience, quality, and launch time.

  3. Stakeholder Management:
    • Build strong relationships with stakeholders at all levels, ensuring alignment on needs and clear communication throughout the product development lifecycle.
    • Level set stakeholders' expectations and facilitate collaboration to define and deliver feasible product visions.
    • Act as primary liaison between business stakeholders and development teams, leading and mentoring stakeholders on product lifecycle, processes, and tools.
    • Present and communicate with executive level leadership

  4. Collaboration:
    • Partner with internal teams to develop standards, processes, and continuous improvement opportunities.
    • Support product owners, program managers, and other teams with strategic alignment and prioritization.
    • Mentor product team members and create product tools, templates, and processes.

  5. Performance Outcomes:
    • Define and monitor key performance indicators (KPIs) for products and initiatives, using data to drive optimization.


  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.

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