Job Details

Server Assistant/Busser (Makahiki)

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities:

• Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area
• Responsible for welcoming and interacting with Guests in a positive and friendly manner
• Delivers orders using designated pivot points
• Checks receipts and assembles the order for the Guest
• Has good judgment of food quality and production, understands the impact of spoilage
• Ensures that the food presentation is fresh and up to quality standards
• Replenishes food and other serving items on the serving line as necessary
• Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
• May pre-bus tables or seat guests
• May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
• Replenishes supply of clean linens, silverware, glassware and dishes in dining room
• Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
• Makes coffee and fills fruit juice dispensers
• Cleans floors
• Assembles food order to be taken to the dining room

Basic Qualifications:

• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

• Previous restaurant experience; understanding of full service environment
• Previous fine dining/table service experience preferred
• Knowledge of Hawaiian/Japanese language preferred
• Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.