Job Details

Salary: See Position Description
Location : Kane'ohe, HI
Job Type: Full-Time Temporary
Job Number: 2026-00296
Department: Windward Community College
Division: Academic Affairs
Opening Date: 02/19/2026
Closing Date: 3/6/2026 11:59 PM Hawaii
Position Number:: 0096900T
Description
Title: Student Support (Student Services Specialist, Animal Science)

Position Number: 0096900T

Hiring Unit: Academic Affairs

Location: Windward Community College

Date Posted: February 19, 2026

Closing Date: March 06, 2026

Band: B

Salary :

Full Time/Part Time: Full Time

Temporary/Permanent: Temporary - Not to Exceed: June 30, 2027

Other Conditions: To begin April 2026. Continuation of position subject to funding and program needs.
Duties and Responsibilities

(** Denotes Essential Functions)

1. **Design, develop, implement, and coordinate initiatives which enhance student retention and completion of the Veterinary Technology Program in collaboration with the Dean, the Veterinary Technology Program Director, and faculty.
2. **Develop and implement a seamless advising program for Veterinary Assisting and Veterinary Technician prospective and enrolled students that includes enrollment, degree planning, course registration, career readiness, personal, financial, and other support services seamless referral system to connect prospective and enrolled students to academic, personal, financial, and other support services.
3. **Conduct outreach and schedule visits to high schools, community, or education events. Conduct presentations about veterinary paraprofessional careers, programs, and resources. Assignment may include evenings, weekends, and/or travel to locations off campus.
4. **Receive referrals and serve as front-line staff to provide one-stop services to prospective students.
5. **Advise and assist students with college application, program-specific course requirements, selection, and registration process, and/or related support services for the Veterinary Assisting and Veterinary Technician programs.
6. **Collect and secure registration and program-required documents for Veterinary Assisting and Veterinary Technician program students in the onboarding process.
7. **Research and assist students to apply for financial aid, scholarships, and financial resources both within the UH system and specific to the Veterinary Technology Program.
8. **Create and implement an academic advising program for all enrolled Veterinary Assisting and Veterinary Technician students, including but not limited to specific degree planning, career development, internships, and financial aid.
9. **Advise and meet with students at least quarterly to ensure understanding of academic and institutional policies and procedures to ensure their continuous enrollment.
10. **Instruct students on how to use STAR, STAR GPS, MyUH, and other software tools for Veterinary Assisting and Veterinary Technician students.
11. **Monitor student progress at least quarterly through STAR GPS and other tools and report on their progress to the program faculty, WCC counselors, and the Dean.
12. **Follow up with students to make recommendations and create a plan of action to improve academic progress. Monitor student progress toward academic progress.
13. **Attend and participate in meetings with the Veterinary Technology Program and Student affairs for program updates, revised requirements, and student progress. Inform prospective and current students of updates, implement updates and program changes, and follow up with students of concern.
14. **Create meeting agendas, reports, announcements, and spreadsheets for the Veterinary Technology Program. Organize and share documents while maintaining confidentiality of information.
15. **Design and implement a communication system utilizing the current UH technology resources to communicate announcements and share resources with students and faculty that supports student success.
16. **Collaborate with the Veterinary Technology Program to develop and implement innovative curriculum, delivery models, and programs that promote and ensure student success.
17. **Conduct follow-up with students no longer progressing in the Veterinary Technology Program to improve and continue in their chosen program, seek other educational options, and/or access support and resource services.
18. **Develop and disseminate outreach materials such as electronic and printed publications to stimulate interest in Veterinary Technology.
19. **Collaborate with WCC programs, including Early College and the Hawaii P-20 to conduct outreach to prospective students.
20. **Maintain confidential student progress records. Work with Institutional Research to gather, compile, and disseminate reports about student transition, retention, and graduation. Compile data and prepare required annual reports.
21. **Research, prepare proposals, and apply for additional funding sources to support student success for the Veterinary Technology Program. Monitor budget expenditures and deadlines.
22. **Research purchases to support student success for the Veterinary Technology Program, solicit pricing, decide on allowable purchases, submit purchasing requisitions, monitor delivery of purchases, submit invoices for payment, and monitor expenditures to stay within budgets.
23. **May recruit, train, and supervise student employees.
24. Other Duties As Assigned

Minimum Qualifications

1. Possession of a baccalaureate degree in Education, Counseling, Communication, Social Sciences, a STEM discipline, or related field and 3 years of progressively responsible professional experience with responsibilities for student advising, retention, and/or outreach services; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Considerable working knowledge of principles, practices and techniques in the area of retention services, advising, outreach and/or other related academic services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with retention services, advising, outreach, and/or other related academic services.
4. Demonstrated ability to resolve wide-ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing software.
8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Desirable Qualifications

1. Three (3) years of related professional experience at a community college or institution of higher education.
2. Experience working with career and technical education (CTE) programs or health/veterinary-related programs.
3. Experience using student information systems, advising platforms, or early alert systems (e.g., STAR, GPS, Banner, or similar).
4. Experience maintaining confidential student records in compliance with FERPA or similar privacy requirements.

To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach the following required documents:

1. Resume;
2. Cover letter indicating how you meet the minimum and desirable qualifications of the position;
3. Transcript(s) verifying degree and coursework to date appropriate to the position. (Copies of transcripts are acceptable; however, original official transcripts will be required at the time of hire. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant; and
4. Transcript(s) must be attached to receive credit for degree(s). To upload transcript(s), click on "+ Add supplemental attachment" after uploading required attachments. Applications submitted without transcripts will be reviewed based on related professional level experience and/or training.

Please REDACT references to birth date and Social Security number on submitted documents. Letters of recommendation attesting to job performance and personal character are optional. Incomplete applications will not be considered. Applications are deemed incomplete if materials are unreadable. Materials submitted become property of the College and will not be returned.

Note: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Windward Community College Human Resources Office, 808-###-####.

EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: