Job Details

[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO / Equipment provided / M-F 8a-4:30p EST - As a Customer Service Rep at Datavant, you will: Provide exceptional customer service and support to clients via phone and email; Process medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status; Document information in multiple platforms using two computer monitors; Collaborate with cross-functional teams to identify and address customer needs; Continuously improve processes and procedures to enhance overall customer satisfaction; Adapt to changing business needs and priorities...Hiring Immediately >>