Job Details

Why Work With Us?
At Mālama Maika'i, we provide medical and non-medical home health services. We believe that company culture is key, and our focus on fostering a community of growth, gratitude, and true teamwork is important to us. When you join our Ohana, you become part of something bigger- a mission to uplift, support, and serve with Aloha!

When you work with us, you are joining a team grounded in Compassion, Connection, and Purpose.
As a Community Liaison, you won't simply represent our services; you'll serve as the bridge that connects seniors, families, and care professionals across our island, to help with supporting the local community.

What We Promise
• The fulfillment of knowing your work truly makes a difference in the lives of seniors and families across our island.
• Competitive pay and commissions that reflect your hard work and dedication
• Medical benefits
• A supportive, team-oriented environment where everyone looks out for one anotherCompensation & Benefits

• Weekly
• Compensation for Driving
• Commission on all new clients personally signed up for services who meet the agency's minimum service requirements
• Performance bonuses and advancement opportunities
• Paid training
• Company work devices offered
• Health insurance and 401(k)

Key Responsibilities

• Drive new client acquisition through community outreach, partnership development, and relationship management.
• Represent Malama Maika'i at networking events, health fairs, and sponsored community gatherings (company-covered).
• Serve as the primary contact for new inquiries, ensuring a warm, supportive experience for every family.
• Conduct consistent follow-up with leads and referral sources to maintain trust and increase conversions.
• Maintain accurate client and partner data within our CRM system.
• Collaborate with leadership in weekly strategy meetings to review outreach efforts and census goals.
• Provide ongoing support to social workers and referral partners, ensuring smooth communication and coordinated care.
• Share community insights, trends, and opportunities with management to enhance strategic growth.
• Represent Malama Maika'i with professionalism, empathy, and integrity in every interaction.

Qualifications

• Minimum 1 year of community liaison or healthcare sales experience (Hospice, Home Care or Home Health preferred).
• Knows the in's and outs of Hospitals, SNF's, CCRC's, etc.
• Proven ability to build and maintain professional relationships in the community.
• Reliable transportation is required, this role involves frequent travel across Oahu.
• Strong communication, organization, and interpersonal skills.
• Proficiency with Google Workspace (Docs, Sheets, Drive).
• Must be self-motivated, personable, and comfortable working both independently and as part of a collaborative team.

About the Role

As a Community Liaison responsible for building and maintaining strong relationships with hospitals, facilities, and community partners to promote our in-home care services. This role is field-based. You will be actively engaging with referral sources, attending community events, and representing Malama Maika'i in a professional and compassionate manner.

Your goal is to help seniors and their families access quality care services while supporting social workers, discharge planners, and other care professionals throughout Oahu.About Malama Maika'i Health and Wellness Alliance

Malama Maika'i Health and Wellness Alliance is dedicated to delivering compassionate, quality in-home care services across Hawaii. We believe in not only servicing the Kupuna but being a source of help and reliability for our local health care workers. We are looking for team members who share that same passion in quality of care, and making a positive impact on the local community and other health care organizations.