Job Details

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Pool Deck & Beach Guest Service Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities

• Ensure the safety of Guests, may be a first responder to emergency situations
• Welcoming cabana Guests and providing a sense of arrival
• Maintain overall upkeep of all cabanas
• Assist with clearing pool deck of used towels, lifejackets, and trash
• Politely ensure adherence to rules and safety guidelines in the Recreation locations
• Greet Guests with positive, friendly and helpful attitude
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Frequent walking/standing/pushing/pulling
• Frequent bending/twisting and kneeling
• Frequent use of hands
• Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications

• Strong verbal communication skills able to positively engage with guests, team members and management
• Enthusiastic about interacting with, assisting, and receptive to all guests
• Proactive in anticipating guest needs
• Must be able to complete repetitive tasks while maintaining quality
• Responsible and mature
• Energetic and comfortable giving and taking feedback
• Must know how to swim
• Prolonged standing for two to three hours at a time and heavy lifting may be required
• You must be at least 18 years of age to be considered for this role

Preferred Qualifications

• Previous experience in a Hotel/Resort environment
• Previous cabana or pool service experience
• Knowledgeable about Resort and surrounding areas
• Knowledge of Hawaiian/Japanese language preferred
• Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information

SCHEDULE AVAILABILTYFull Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

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Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.