Job Details

We have an exciting opportunity for you to join Moneypenny on a temporary basis to support one of our clients and earn some extra money for approximately 12 weeks. You can work full-or part-time and can work remotely from Colorado, Georgia, Michigan, Minneosta, South Carolina and Texasfrom your home location! See details below.

Title: Receptionist (Temporary)

Reporting to: Team Manager

Location: Duluth, GA

The role:

In your role as a Moneypenny Receptionist, you'll get comprehensive training that will prepare you with the vital skills to be a key player in the Moneypenny team. You'll serve as a representative for Moneypenny and a wide array of our clients, leveraging your top-notch customer service skills and ability to build relationships to create a positive experience for their customers.

Key responsibilities:

• Swiftly and effectively handling incoming phone calls and relaying messages to clients and their customers, ensuring they never miss a call.
• Carefully entering the client's information into our system with accuracy.
• Awesome attitude toward delivering a remarkable customer experience.
• Proficient in data entry, detailed-oriented and open to working in a fast-paced environment.
• Knowledgeable in Microsoft Office Suite, including Outlook and Teams.
• Always delivering the best level of customer service to clients.

• Efficiently and quickly handling incoming calls and relaying messages to clients, making sure every call is answered.
• Carefully entering the caller's information into our system.
• A top-notch approach to delivering an amazing customer experience.
• Skilled in data entry, detail-focused and flexible with changes.
• Excellent verbal and written communication abilities, plus the knack for juggling multiple tasks.
• At least two (2) years of experience in customer service and/or tier II support, consistently providing outstanding service.
• Always ensuring the highest level of customer service is upheld for clients.
• Willing to work on holidays and weekend, with shift differentials for evening and overnight hours.
• Being fluent in Spanish is a bonus.