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Job Details

Virtual Customer Service Agent

  2026-02-17     Jaco Rehab     Ewa Beach,HI  
Description:

Job Description

Job Duties:

  • Greet patients virtually while providing outstanding customer service
  • Answer phones
  • Electronic Scheduling
  • Data Entry
  • Verify current personal and financial information
  • Maintain patient charts and electronic medical records
  • Verify insurance benefits
  • Charge tickets
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned

Qualifications:
Qualifications

  • High school graduate or equivalent
  • Previous experience in customer service, medical front office, administrative support, or virtual assistance
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Available and flexible with your hours
  • Close attention to detail
  • Time Management and Organizational skills
  • Team player attitude and energetic with a focus on excellent customer service
  • Reliable internet connection and a quiet, professional home workspace

Additional Information

Compensation: $20 -23 hourly, depending on experience level

  • 401k
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive

Compensation:
$20-$20


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