Job Details

A healthcare technology partner is seeking a Head of Customer Success to lead its enterprise customer success organization in Bethesda, Maryland. This role involves defining customer success strategies, driving retention and revenue growth, and building a high-performing team. The ideal candidate will have over 10 years of experience in Customer Success and a strong understanding of the healthcare sector. A Bachelor's degree is required, with an MBA preferred. This position is remote with 30-50% travel required.

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