Job Details

As a Accounts Receivable Associate at Farmer Brothers, you will be focused on tracking payments. In this role, you will follow account payable and accounts receivable policies, control processes, procedures, and guidelines. Working under minimal supervision, you will be performing experienced bookkeeping and accounting tasks.

Responsibilities

• Perform manual lockbox entry, as needed, to maintain incoming cash flow.
• Retrieve and return Cash Application specific emails from branches, routes daily.
• Recap accounts as needed.
• Research unapplied cash, chargebacks, over and short payments.
• Research and provide documents required for customer refund requests.
• Run, research and process open obligations reports.
• Run, research and process A/R aging and unapplied cash reports.
• Communicate with credit collections team on past due accounts as needed.
• Responsible for managing payment receipts.
• Assist customers and corporate branches with payment information.
• Assist with the investigations of payments.
• Responsible for the reconciling of cash receipts.
• Engage in correspondence with an outside agency, internally, and with corporate staff and departments.
• Responsible for document review and preparation.
• Work in collaboration with field employees via phone call, emails and written correspondence.

• High School Diploma or equivalent required.
• 5+ years of Accounts Receivable and/or accounting experience required.
• Previous JDEdwards experienced preferred.
• Experience with Automated Cash Application software preferred.
• Experience in data entry.
• Proficient in Microsoft Excel.

• Excellent communication and customer service skills.
• Pays close attention to detail and has the talent to concentrate on detailed work assignments even with frequent interruptions.
• Strives for continuous improvement.
• Meets deadlines, follows through on commitments and delivers on promises.
• Expresses ideas clearly and logically.
• Good organizational skills and time management abilities.