Job Details

divh2Commercial Lines Assistant/h2pWe are a successful General Insurance Agency and Wholesale Broker looking for a dedicated Commercial Lines Assistant to join our organization. This position assists Underwriters and Brokers with miscellaneous tasks including rating; binding; requesting information; issuing Certificate of Insurance; reviewing applications, inspections, and other file documentation; building relationships; etc. In this position there is a great deal of email, phone, and overall computer work./ppstrongDuties (including but not limited to):/strong/pulliEffectively communicate information to both internal and external customers and ensure that standards of excellence are maintained./liliAssist in developing, enhancing, and maintaining standards and processes and procedures as required./liliParticipate in ongoing training and educational opportunities./liliAssist in the training of other assistants as required./liliMaintain a book of assigned renewals or carriers, and retain existing accounts that meet underwriting guidelines or carrier guidelines./liliMarket accounts with the underwriter/brokers approval./liliMaintain electronic files in accordance with the companys guidelines./liliRefer renewal files to underwriter/broker along with a summary and recommended course of action for accounts falling outside of underwriting authority and/or carrier guidelines./liliFollow carrier issuance instructions for renewal policies, endorsements, and notices of cancellation, non-renewal and offers to renew on those transactions that are handled in-house./liliProcess endorsements, both money and non-money, including additional insured requests./liliRequest process binders in-house or carrier-issued binders, and follow up on outstanding subjectivities until the policy is issued. Ensure that the risk is in the system correctly and completely./liliIssue policies and endorsements for any companies that the department issues in-house./liliReview policies to confirm they are issued accurately and in compliance with underwriting guidelines, or policies issued by carrier are correct and address discrepancies as needed./liliProcess loss runs requests. Confirm need, and work with agent to see if insured is shopping and try to hold on to renewals as needed./liliReview and process audits./liliReview and evaluate inspections within established guidelines to ensure accuracy of premium basis exposures. Correspond with agents regarding inspectors recommendations as necessary./liliPrepare statements of values as needed./liliMaintain familiarity with surplus lines tax calculations and state filing requirements./liliAnswer phone calls regarding all aspects of business. Document all conversations and delegate or follow up on work for each inquiry. Assist these customers to correct departments./liliMaintain confidentiality with discretion and integrity with both internal and external information./liliProcess/issue certificates. Advise agents on fees for additional insureds and special wording./liliAssist with routing when needed./liliPerform other duties as assigned./li/ulpstrongQualifications:/strong/pulliPrior insurance industry experience of 1-3 years or the equivalent./liliEffective verbal and written communication skills./liliAbility to work independently in a fast paced environment./liliAbility to work in a team environment and have an exceptional work ethic./liliMust be extremely detail-oriented and possess critical thinking skills./liliComputer skills, including proficiency in Microsoft Office./liliBasic math knowledge, ability to compute rates, ratios, and percentages./liliAbility to prioritize tasks and ensure that deadlines are met in connection with department goals./liliProficiency in insurance terminology and the ability to review coverage forms./li/ulpThis position is Full time, Monday-Friday, 40 hours per week./ppThe above is a summary of qualifications but additional job duties and qualifications may be required./ppAt Chris-Leef General Agency, Inc, we foster an environment of accountability, teamwork and integrity. Our motivated employees have built an impeccable reputation for our firm serving the Excess and Surplus Lines industry. We offer a comprehensive benefits package which includes medical insurance, dental, life/ADD, long-term disability, short-term disability, vision, accident, cancer and a 401(k)/Profit Sharing plan./ppQualified candidates should submit their resumes along with salary requirements. Salary is open and negotiable based upon experience./ppThis is a remote position./ppCompensation: $18.00 per hour./p/div