Job Details

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Project Manager / Business Analyst

Department: Information Services

FLSA: Full-time, Exempt

Salary range: $78,301 - $101,791k

Position Summary:

The primary purpose of the Project Manager/Business Analyst position is to lead and ensure the successful management and delivery of projects within scope, quality, time and cost constraints by providing project management oversight and developing or leading the development of detailed project business requirements. In addition, the incumbent may lead efforts to document business processes and to identify process improvement opportunities.

Essential Duties & Responsibilities:

Project Management

• Identify and schedule project deliverables, milestones and required activities and tasks.
• Establish work plan and staffing for project activities and ensure appropriate resources are assigned to the project.
• Provide leadership and motivation to project team members throughout the project life cycle.
• Develop or lead the development of detailed business requirements that can effectively drive design, coding and testing.
• Drive technical design and test cases based on business requirements.
• Implement and maintain project issues log. Ensure issues are logged and dealt with quickly and effectively.
• Constantly review status and modify schedules or plans as required. If material changes to scope, quality, time or cost is required, develop recommendations and present to executive leadership for consideration and decision
• Perform project risk assessment, and implement mitigation plans.
• Implement and execute project communication plans. Ensure that project members, affected department management and executive leadership are kept apprised of project status. Escalate issues promptly.
• Conduct project post-mortems.

Project Portfolio Management

• Manage a portfolio of projects and work with the IS Manager and CIO to ensure appropriate scheduling of individual projects to minimize conflicts and maximize success.

Business Analyst

• Actively engage with stakeholders and subject matter experts to gather and gain understanding of business requirements by conducting interviews and working sessions
• Evaluate business process, anticipate requirements, uncover areas for improvements and develop and implement solutions
• Perform requirements analysis
• Document and communicate results of analysis

Business Processes Reengineering

• Lead efforts to document business processes. Train department management and staff on UHA's standard methodologies for business process documentation, and lead/assist in the elicitation and documentation of processes.
• Lead/assist department management and staff in analyzing business processes, identifying process improvement opportunities and developing recommendations/business cases for specific improvement projects.

Required Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Ability to lead and motivate others; demonstrating empathy and knowledge of personality types
• Effective influencing and negotiating skills in an environment where this role may not directly control resources
• Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
• Familiarity with software development techniques and methodologies.
• Familiarity and demonstrated use of project management methodologies, e.g., project plans, issue logs, gantt charts.
• Strong working knowledge of project planning tools, e.g., MS Project, Excel.
• Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
• Demonstrated ability to elicit and document detailed business requirements through interviews of business subject matter experts, review of business documentation, and other methods.
• Demonstrated ability to drive the creation of technical design and test cases.
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive business value.
• Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
• Familiarity and demonstrated use of business process documentation methodologies, e.g., RPM, flowcharting, swim lanes, use cases.
• Exceptional analytical and conceptual thinking skills.

Education and Experience:

• Bachelor's degree in business administration, information systems or from a baccalaureate program of equivalent rigor.
• 3 years of business analyst or related experience.
• 2 years of project management or related experience

Preferred and Advanced Qualifications:

• Master's degree in business administration, information systems or related field.
• Understanding of the business of health insurance typically obtain through three or more years of work in a health insurance company in a role such as IT or audit which touches all aspects of the business.
• Formal project management training and certification.

Competitive compensation & excellent benefits offered

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An Equal Opportunity Employer