Job Details

Role: Front Desk and Social Media Coordinator

Reports to: Clubhouse Director

Location: Windward Clubhouse

Hours: Reg. Part-time, 35 hours a week

Pay: $19.00/hour

About BGCH

The mission of Boys & Girls Clubs of Hawaii is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. The after-school hours have become a critical time for youth - a time when many children in our communities are left to fend for themselves without positive adult supervision. We provide a safe place filled with hope and opportunity, ongoing relationships with caring adult mentors, and enriching programs.

Overview of the role

The Front Desk and Social Media Coordinator position at the Boys & Girls Club of Hawaii - is responsible for the various daily functions, which include but are not limited to developing and creating content for regular social media posts, data input/entry, answering telephones, supervising front desk area, and following all BGCH policies including handling cash receipts and deposits.

Who you are

• On your resume. High school diploma, some college credits, experience creating content for social media, and one year of administrative and/or office experience.
• Experience with Canva, Instagram, Microsoft Suite, Google Suite preferred
• Greet everyone with a smile, enjoy talking with others, and enjoy working in an environment where there are many children.
• Self-Directed. Can work independently with limited supervision.
• Want to make a difference in the lives of our amazing youth. Come to the Clubhouse with purpose and drive that you share with those around you.
• Able to work flexible hours and days. Can take on issues as they arise and can work even in the face of frequent interruptions.
• Familiarity with Canva and other social-media creating programs preferred.
• Bring positive energy to the Clubhouse and understand that there is a balance between work tasks and having a good time.
• Communicate and work effectively with those around you with diverse ethnic and socioeconomic backgrounds.
• Organized and detail-oriented. Can manage multiple tasks with varying deadlines, and don't mind the happy noise of children and teens.
• Experience creating and managing a social media calendar, are familiar with database management programs, and know how to use Microsoft Office.
• Possess good grammar and punctuation.

What you'll do

• Welcome and greet all who enter the Clubhouse. (Members, parents, volunteers, etc.)
• Manage KidTrax database: understand our online registration process; assist parents in registering or renewing membership for their children; enter program attendance information; run reports from database.
• Process Donations.
• Process member payments.
• Manage and order office supplies (paper, print cartridges, copy machine, etc.) and Clubhouse supplies (toilet paper, paper towels, soap, sani-wipes, etc.)
• Additional responsibilities-performs other duties as assigned to ensure the success of programs under their jurisdiction.
• Follow BGCH cash policies.
• Keep the desk area clean and organized.
• Close out money at the end of the day.
• Electronic and potentially physical filing: Daily sign-in sheets, activity sheets, Requisitions, etc.
• Create a social media calendar with engaging posts that reflect the positive activities that happen at our Clubhouse.

BGCH Benefits

Discover why BGCH is the latest Best Place to Work in Hawaii:

• Pay is $19 an hour. Lots of opportunities to grow!
• Community: work with inspiring and awesome co-workers. This is rated as the #1 reason BGCH employees love working at BGCH!
• Purpose: An opportunity to make the world a better place for those youth who need us the most!
• 19 days of PTO (full time) plus your Birthday Holiday! We offer PTO for part-time team members too!
• Up to 17 Paid Holidays a year!
• 100% employer-paid medical, dental, and vision insurance (over 20 hours). Discounts are offered for your family too (employee to pay).
• Pension with an 8% match of your salary (after working a designated # of hours).
• Free Life Insurance (over 30 hours a week).
• Employee Assistance Program
• Pet Insurance
• Amazon Gift Card for your Anniversary! And a Starbucks Gift Card every year to buy a treat for your Birthday!
• BGCH Fun Days to be celebrated with your Club/department!
• BGCH is committed to Investing in Your professional Development!

BGCH Values

To be a Part of BGCH culture, employees must be able to embrace and embody the following key values:

• Kindness and Aloha,
• Integrity and Trust,
• Highest Potential,
• Diversity, Fairness, and Inclusion
• Growth Mindset.

1. You approach obstacles and challenges with Kindness and Aloha; this includes being patient and positive when working with others.
2. You make decisions and choices with Integrity in everything that you do (especially when no one is looking).
3. You work towards your own and your members' Highest Potential at work. This includes working with your supervisor and coworkers in a collaborative and constructive way.
4. A culture of Diversity, Fairness, and Inclusion, is everyone's kuleana (responsibility). In a diverse, equitable, and inclusive culture, everyone can be themselves and experience the full richness of the organization as no one feels the need to suppress who they are.
5. A Growth Mindset means embracing a mindset that encompasses innovation, creativity, learning, collaboration, and being open to new, uncomfortable ideas and opinions different than your own, if it means doing things more efficiently or better.

Your application

We're excited to hear from you! Fill out the application and upload your resume. We would love to hear how you would be a great fit for the BGCH Team.

Equal Opportunity Employer: The Boys & Girls Club of Hawaii is an equal opportunity employer. Applicants are considered for positions without discriminating on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, certain arrest and court records, certain credit history, child support orders, garnishments, reproductive health decision, domestic or sexual violence victim status, veteran/military status, certain citizenship status, breastfeeding, or any other characteristic protected by federal, state, or local law.

This policy applies to all aspects of employment including but not limited to, recruitment, hiring, placement, training, promotion, compensation, benefits, transfers, layoffs, recalls, leaves of absence, discipline, and termination.