Job Details

We have a 6 month contract to hire for a senior-level Adobe Cloud administrator with 5+ years of enterprise experience managing the Adobe Admin Console, including user/group provisioning, product profiles, SSO/SAML, and AD or SCIM integrations. They bring strong IAM and SaaS troubleshooting skills, can operate as both a hands-on practitioner and team lead, and are comfortable partnering cross-functionally with Security, Identity, and Infrastructure teams. Adobe certification and experience scaling governance, access models, and operational processes in large environments are key differentiators. 100% Remote.

MUST HAVES:

• Bachelor's degree
• 5+ years of experience
• 4+ years of experience managing Adobe Admin Console in an enterprise environment.

• Strong understanding of user/group management, product profiles, directory trusts, SAML & AD integrations.
• Hands-on experience with:
• SSO configuration
• SCIM provisioning for SaaS applications.
• Identity federation (Federated ID, Enterprise ID)
• Familiarity with identity lifecycle concepts: provisioning, de-provisioning, group-based access.
• Ability to interpret SAML, certificates, and authentication failures.
• Strong troubleshooting and problem solving abilities across SaaS administration.
• Excellent communication skills and ability to work cross-functionally with Networking, Identity, and other business units.
• Experience with large-scale enterprise Adobe Cloud Administration.
• Adobe Certified Professional

Preferred Experience:

• Adobe expert or master

About this Role:

• Forming a new team "CMS Adobe Form", to enhance the scalability of the AEM platform. Manage the Adobe Cloud Admin Console and drive initiatives to align people, process, and integration to mature into provisioning, access and product profiles management . The ideal candidate will be responsible for overseeing user and group administration, managing identity and access workflows, configuring SSO and directory integrations, and ensuring smooth operations across our Adobe environment.
• Please ensure your candidates are not using assistance (AI) during interviews.

D2D Responsibilities:
Key Responsibilities:
Adobe Admin Console Management in General

• Administer all aspects of the Adobe Admin Console, including users, groups, product profiles, user rights, and enterprise configurations.
• Maintain global governance of Adobe administrative settings to ensure efficient and secure platform usage.
• Oversee provisioning and de-provisioning processes.
• Collaborate with other administrators to streamline the user management and integration.
• Generate insights to evaluate the potential improvement areas.
• Review logs as part of audit process.

Adobe Admin Console- User & Group Management

• Create, maintain, and audit users, groups, and product profiles across Adobe Admin Console.
• Implement group-based access models to streamline licensing and permission assignments.
• Collaborate with IT, Security, and business stakeholders to ensure proper access control and role-based assignments.

Admin Console- Identity & Access Management

• Configure and maintain SAML integration as part of Single Sign-On (SSO) authentication.
• Configure and maintain Active Directory (AD) Sync with Adobe Admin Console.
• Configure and maintain Directory setup to establish trust with consoles.

Adobe Admin Console- Domain Management

• Configure and maintain Domain setup

System Integration & Support

• Troubleshoot authentication issues, SAML errors, sync problems, user access, user profile updates.
• Partner with networking, identity, and security teams to resolve issues and ensuring compliance.
• Develop and update documentation for operational processes, workflows, and troubleshooting guides.
• Provide end?user and help-desk support related to users & access management for Adobe Cloud products.

Job Description:
Position Purpose:
Works with leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and aligned solutions. Manages a team of resources and responsible for ensuring adequate resources are allocated based on project requirements. Communicate plans, status, and issues to higher management levels.
Education/Experience:
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 - 7 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
One or more of the following skills are desired.
Experience with Other: Application Testing; Application Development Tools
Soft Skills:
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Intermediate - Ability to communicate and make recommendations to upper management
Intermediate - Ability to drive multiple projects to successful completion
Intermediate - Possesses technical aptitude
Responsibilities:
Assumes primary responsibility for the application administration team regarding job performance
Assists with the budget process regarding system, utility, and application software strategy
Investigates, reviews, and recommends new software tools, application platforms, monitoring, and performance enhancement tools and creates a detailed roadmap for the application of those tools
Assesses the need for, facilitates the acquisition of, and maintains an inventory of applications, software, and related tools and processes that assist in performing application management including automation
Ensures there is an effective system performance problem reporting process that is being followed
Performs application administration activities in addition to overseeing team work activities
Ensures the efficient and effective use of application administration activities through the development and monitoring of KPIs
Reports status and makes recommendations for continuous improvement
Develops training and mentoring activities for the application administration team to develop relevant skills and competencies
Identifies the need for and develops necessary training for other IT and business areas to understand the overall process and their roles in application administration efforts
Acts as a project leader and a subject matter expert on multiple and complex projects
Provides oversight into all activities of the team
Performs other duties as assigned
Complies with all policies and standards