Job Details
Senior Business Analyst, Command Center
2026-02-05 Hawaii Medical Service Association Honolulu,HI
Description:
- Research and Data analysis
- Provide quality, objective, and professional analysis of relevant topics
- Gather and analyze information to identify trends, issues, innovations, and potential problems and solutions related to internal operations performance
- Develops analysis
- Present results with recommendations
- Supports execution of solutions
- Develop performance optimization strategies and tactics based on logical assumptions and facts considering resources, constraints, and HMSA values.
- Helps to lead and contributes to strategic design and implementation of performance improvement initiatives.
- Works with key stakeholders to strategically design and implement health strategy initiatives with guidance from executive sponsors, subject matter experts, and other staff as needed
- Serving as a lead subject matter expert, determines and develops business requirements
- Cross-Functional Integration and Communication:* Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates
- Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
- Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
- Responsible for representing the Command Center department to internal and external partners when appropriate.
- Other duties
- On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs.
- Special Projects Managements
- Assist with vendor management and evaluation.
- Perform all other miscellaneous responsibilities and duties as assigned or directed.
- Bachelor's degree and five years of related work experience; or equivalent combination of education and related work experience.
- Strong oral and written communication skills.
- Strong organization and time management skills.
- Proficiency in issues identification, data collection, analysis, and interpretation.
- Proficient expertise in claims processing and enrollment operations
- Intermediate knowledge of Microsoft Office applications. Including but not limited to Word, Excel, Outlook, and Power Point.