Job Details

About the Job

About The Pacific Club:

Established in 1851, The Pacific Club is Oʻahu's premier private city club, offering exceptional dining, events, and hospitality in a warm, welcoming environment rooted in the spirit of aloha. Located just outsidethe Honolulu business district, the Club provides an oasis for business, family, and social gatherings.

We are proud of our tradition of excellence and are seeking dedicated Banquet Servers who take pride in delivering outstanding service to our members and guests.

Core Values:

The Pacific Club is more than a workplace - it's a community. Guided by our values of Teamwork, Mutual Respect, Positive Attitude, Communication, and Lasting Impressions, we take pride in creating an environment where both our members and our employees feel valued, supported, and inspired.

Position Summary:

Banquet Servers provide attentive, courteous, and professional service during private events for Club members and guests. This role is responsible for setting up, serving, and cleaning banquet areas while maintaining high service standards, a positive attitude, and strong teamwork.

Positions are available for part-time and on-call staff, with the potential for full-time hours based on availability and Club needs. Availability to work weekends and holidays is required.

Essential Duties and Responsibilities:

• Ensure compliance with all state and local alcohol service laws and Club policies.
• Provide prompt, courteous, and professional service to members and guests.
• Set up, serve, and clean banquet rooms and event spaces.
• Take food and beverage orders and serve items according to service standards.
• Pour and refill wine, coffee, water, and other beverages.
• Clear soiled dishes and maintain cleanliness of assigned areas.
• Assist with closing functions, including bussing, removing linens, and resetting rooms.
• Report member or guest concerns or complaints to a supervisor immediately.
• Attend staff meetings and pre-shift briefings as required.
• Follow all food safety and sanitation requirements.
• Complete assignments as directed by the Banquet Captain or Manager.
• Adhere to assigned schedules and support overall team operations.
• Work collaboratively with colleagues while upholding all Club standards and policies.

Required Key Skills and Qualifications:

• High School diploma or GED equivalent.
• Fine dining experience and wine knowledge preferred.
• Working knowledge of food, wine, beer, and liquor service.
• Strong communication and customer service skills.
• Team-oriented with a professional demeanor.
• TB clearance required.
• Valid liquor service card (Gray Card) required or obtained upon employment.

Work Schedule:

This role requires flexibility and availability to work weekends, holidays, evenings, and extended hours based on business needs. Work hours are driven by Club operations rather than a fixed schedule.

Working Conditions:

Work Environment:

• Open-air dining outlets and meeting rooms throughout the Club.

Mental and Physical Demands:

• Ability to work 40+ hours per week, including weekends and holidays as needed.
• Ability to lift up to 30 pounds.
• Ability to carry trays of food and beverages.
• Ability to open wine bottles.
• Standing for extended periods (up to 8 hours).
• Continuous repetitive motions.
• Work in hot, humid, and noisy environments.

Join Our 'ohana & Enjoy Our Amazing Benefits (for full-time and part-time positions):

• Hourly Range: $26 -$30/hour DOE.
• 100% health/dental/vision insurance premium coverage for employees, and 70% of the premium for dependents covered by the Club.
• Free Parking.
• Free Employee Meal Daily.
• Christmas and Anniversary Bonuses.
• Employee of the Month Bonuses.
• 401K eligible after 6 months of service with employer matching at 50% of employee contribution.
• 10 Paid Vacation and 5 PTO Days.
• 10 Paid Holidays.
• Paid Time-Off for Birthday.
• Paid Time-Off for Bereavement.
• 401K plus company match (after 6 months of service with 500 hours worked).
• Pre-Tax Flexible Spending Accounts.
• Employee Assistance Program.
• Financial Wellness Program.
• Group Life Insurance.
• Health, dental, vision insurance.

This job description is not intended to cover all duties or responsibilities. Job duties may change at any time with or without notice.

AboutThe Pacific Club

The Pacific Club is Oahu's premier private city club for business, quality time with family, and social events. Conveniently located in the heart of Honolulu, the open-air club offers its members and their guests a beautiful oasis highlighted by exceptional dining, meetings, events and athletics facilities.Highly regarded for its outstanding service, The Pacific Club has set the standard for private clubs with its exquisite dining experience, extensive and highly allocated wine selection, distinguished art collection, and its warm and attentive staff. Versatile meeting rooms, outdoor events space, paddle tennis and pickle ball courts, temperature-controlled swimming pool, and a well-equipped athletic facility give the club its personality as the ideal place for business and pleasure.