Job Details
Student Services Specialist
2026-02-04 University of Hawaii Honolulu,HI
Description:
*denotes essential functions
Minimum Qualifications
To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents to the online application. Applicants should submit 1) cover letter indicating how you satisfy the minimum and desirable qualifications, 2) resume; 3) names and contact information (including email address) of at least 3 professional references; and 4) official transcripts (copies acceptable; however, official transcripts are required upon hiring). Late, incomplete, or unreadable application materials will not be considered. Please REDACT references to social security numbers and birth date on submitted documents. All items become the property of the University of Hawaii and will not be returned.
NOTE: If you have not applied for a position before using NEOGOV, you will need to create an account. The maximum file size to upload/attach is 10 MB. If the attachment is larger than 10 MB, please split the file and upload it as a supplemental attachment.
Inquiries: Rhonda Black, ...@hawaii.edu
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:
Location : Honolulu, HI
Job Type: Full-Time Temporary
Job Number: 2026-00143
Department: University of Hawai'i at Manoa - College of Education
Division: Special Education
Opening Date: 01/26/2026
Closing Date: 2/10/2026 11:59 PM Hawaii
Position Number:: 0079068T
Description
Title: Student Services Specialist
Position Number: 0079068T
Hiring Unit: College of Education, Special Education
Location: UH at Manoa
Date Posted: January 26, 2026
Closing Date: February 10, 2026
Band: A
Salary:
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Temporary
Other Conditions: Extramural funds. Appointment to begin late February 2026 or soon thereafter. Renewal contingent upon satisfactory performance, department needs, and availability of funds.
Duties and Responsibilities
- *Design, generate, and synthesize print content for recruitment marketing campaigns in compliance with program objectives to be disseminated to prospective students.
- *Manage and ensure promotion through various media outlets, including newspaper, radio, web, and social media.
- *Prepare and coordinate statewide faculty and student participation face-to-face travel requirements. Ensure UH fiscal procedures for stipends are followed, while also collecting and organizing documentation, including tax and consent forms.
- Participate in Special Education program activities that may be held before and after normal working hours, weekends and/or holidays and at some offsite locations.
- Responsible for collecting and validating promissory notes, issuing stipends, and monitoring student compliance with program requirements.
- Process fiscal documents including purchase orders, mileage, travel and personal reimbursements ensuring conformity with University, State, and federal fiscal policies and procedures and propriety of expenditures.
- Assist with program assessment reports to UH Manoa and the College of Education assessment office.
- *Serve as the primary point of contact for approximately 100+ applicants as well as other departments associated with the admissions process.
- *Facilitate and manage registration for new and continuing students by contacting advisors, tracking upcoming and previously completed courses, assigning CRNs. placing overrides, and contacting students.
- Direct department admission procedures by coordinating admission paperwork, following up on status and evaluation, tracking progress, organizing interviews, etc.
- Coordinate and implement new student procedures. Develop and disseminate information packets, communicate requirements, monitor and audit student progress, and assist with orientation.
- Hire and supervise student workers.
- Other duties as assigned.
*denotes essential functions
Minimum Qualifications
- Possession of a baccalaureate degree in Education, Social Sciences, Liberal Arts or related field and 0 year(s) of progressively responsible professional experience with responsibilities for project management and/or content creation on various media platforms; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
- Functional knowledge of principles, practices and techniques in the area of social media and content creation demonstrated by knowledge, understanding and ability to apply concepts, terminology.
- Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with creating digital recruitment material for student recruitment
- Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of content creation.
- Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
- Demonstrated ability to operate a personal computer and apply word processing software.
- Familiarity with processing and maintaining standard financial documents, such as purchase orders, invoices, and travel reimbursements in a higher education setting. Ability to ensure financial documents comply with internal policies, procedures, and external regulations.
- Ability to work before or after normal business hours including weekends and/or holidays.
- Familiarity with UH policies and procedures.
- Ability to multi-task and perform in a fast-paced environment.
- Experience with RCUH, KFS, UHF, and eTravel systems.
- Experience with course scheduling and registration in higher education.
- Experience with supervising and/or training student assistants.
To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents to the online application. Applicants should submit 1) cover letter indicating how you satisfy the minimum and desirable qualifications, 2) resume; 3) names and contact information (including email address) of at least 3 professional references; and 4) official transcripts (copies acceptable; however, official transcripts are required upon hiring). Late, incomplete, or unreadable application materials will not be considered. Please REDACT references to social security numbers and birth date on submitted documents. All items become the property of the University of Hawaii and will not be returned.
NOTE: If you have not applied for a position before using NEOGOV, you will need to create an account. The maximum file size to upload/attach is 10 MB. If the attachment is larger than 10 MB, please split the file and upload it as a supplemental attachment.
Inquiries: Rhonda Black, ...@hawaii.edu
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: