Job Details

Job Description:

The Care Coordinator at Next Level Medical plays a vital role in supporting our healthcare team by managing and coordinating various aspects of patient care. Reporting to the Care Navigator Manager, this position helps to ensure seamless communication, appointment scheduling, and record-keeping for our patients, all while upholding our core values of Service-Excellence, Teamwork, Integrity, Innovation, and Compassion.

Responsibilities:

• Serve as a primary point of contact for patients, ensuring timely and appropriate communication throughout their healthcare journey
• Collaborate with Care Navigators, physicians, nurses, and other healthcare providers to facilitate the coordination of patient care
• Schedule appointments, tests, and procedures, and assist with insurance authorizations and referrals as needed
• Maintain accurate and up-to-date patient records, documenting all care coordination activities and interventions
• Provide administrative support to the Care Navigator team, including data entry, report generation, and other tasks as required
• Participate in ongoing professional development and training to stay current with best practices in care coordination and patient support

Pay Range:

The salary range for the Care Coordinator position is $35,000 - $45,000 per year, commensurate with experience and qualifications.

FLSA Status:

This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA).

EEOC Statement:

Next Level Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Our commitment to Service-Excellence, Teamwork, Integrity, Innovation, and Compassion extends to our employment practices, ensuring fairness and equal opportunity for all.

Requirements

Requirements:

• High school diploma or equivalent; associate's or bachelor's degree in a healthcare-related field is a plus
• 2+ years of experience in a healthcare setting, preferably in care coordination, case management, or a related role
• Excellent communication, interpersonal, and organizational skills
• Proficient in electronic health records (EHR) systems and Microsoft Office Suite
• Commitment to providing compassionate, patient-centered care in alignment with our core values