Job Details

Come and join the magic with Aulani, A Disney Resort and Spa! Tuition paid upfront at network schools

The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.

Assist guests during check-in and check-out, phone interaction, and face-to-face interactionAssist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/castStrong computer skills and knowledge is requiredWill be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Proficient in English and Japanese LanguagePrevious cash handling experiencePrevious computer experienceEnthusiastic about interacting and helping guestsFull availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Knowledge of Hawaiian language preferredPrevious work experience in a Hotel/Front Desk environmentPrevious experience in a high volume, fast paced office type environmentFull Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.SUBMITTING YOUR APPLICATIONAfter clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.