Job Details

This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); Navy Region Hawaii and/or JBPHH. The purpose of this position is to provide programming delivery, technical, and administrative support in Navy MWR main libraries, branch libraries, and resource centers.

Responsibilities

Library Programming Support (50%)

• Researches library programming trends and implements these trends into the library programming schedule.
• Creates, plans, promotes and executes educational, cultural and recreational library programs/events that include the Annual Summer Reading Program, early literacy programs, STEM and STEAM programs, and activities for patrons of all ages and diverse backgrounds in accordance with DoD and Navy Library Standards.
• Coordinates with other MWR programmers to collaborate on program deliverables, identify target audiences, and ensure that program schedules align with other MWR and installation events.
• Creates after-action reports to evaluate program successes and identify program weaknesses.
• Adjusts program delivery models when weaknesses are identified.
• Assists the Library Director/Library Program Manager with the development and execution of an installation-specific library program marketing plan.
• Submits digital and print marketing requests to installation and/or regional marketing teams.
• Creates cultural, seasonal, and educational library program book displays.
• Completes and compiles weekly, monthly and quarterly program, facility and collection utilization reports.
• Conducts library tours and orientations.
• Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.
• Ensures programming spaces are cleaned and returned to general usage areas after library programs are completed.

Library Technical Support (35%)

• Uses varied and advanced functions of databases, electronic resources and software applications to include Microsoft Applications, HQ approved Integrated Library Systems (ILS) / Library Management Systems (LMS) and other library program related technology applications.
• Compiles bibliographic and product data to order library collection and programming materials.
• Performs copy-cataloging by importing industry standard and DoD MWR Library Consortium approved bibliographic/product records.
• Modifies imported bibliographic/product records to match the items on hand.
• Repairs library materials that have minor damage by gluing spines, taping ripped pages, and cleaning audio-visual materials and equipment.
• Ensures collection materials are properly displayed with accurate spine labels and barcodes.
• Executes library collection weeding projects that are developed by library leadership.
• Responds to customer requests for information by providing library reference support.
• Processes Intra/Interlibrary loan requests.
• Evaluates circulation and technical service policies, procedures, and processes and recommends improvements.
• Supports Library Recreation Assistants with Front Desk Operations so that Points of Service are staffed to fully support customer interactions.
• If the library program is in a collocated program area, maintains knowledge of other programs' points of service to ensure patrons receive assistance from all MWR front desk team members.
• Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices.
• Troubleshoots difficult technology issues for patrons related to library applications and hardware.

Library Administrative Support (15%)

• Assists the library supervisor with monitoring library expenditures, account balances, and other financial records.
• Procures library program related items per DOD / DON policies, procedures, and guidelines.
• Ensures inventory control on all property pertinent to the operation of the library program and facility.
• Completes required military and library trainings on time.
• Mentors Library Assistants by serving as a staff trainer for virtual library resources' applications, Integrated Library Systems (ILS) / Library Management Systems (LMS) usage, customer service and front desk operations.
• May act as a building monitor to ensure that building safety requirements are up-to-date.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have computer experience or training in computer applications such as Windows, Word, Excel, Access, and the Internet.
• Must have strong typing skills and be able to type 40 words per minute.
• Must be able to successfully complete a National Agency check.
• Must be able to lift, push, carry 45 lbs. and occasionally required to move heavier items.
• Must satisfactorily complete all child care background check requirements in accordance with DoDI 1402.05 to include Navy Installation Records Check (IRCs) and Child Care Tier 1 investigation processed through DCSA.