Job Details

Courtesy Clerk

Assists in the upkeep of the front end, while providing customer service to our customers.

- Greets customers when within ten feet and four seconds of contact, responds to requests for service and assistance in a timely manner, exceeding customer expectations

- Assists customers by finding items and helping them to their car

- Bags like groceries together while using the least possible number of bags

- Checks for bottom of the basket

- Retrieves shopping carts from the parking lot and returns them to the proper location for customer use and completes the shopping cart retrieval log

- Retrieves stray baskets and returns them to the proper area for customer use

- Upkeeps the cleanliness of carts and baskets by removing trash and discards appropriately

- Pulls out items from shelves to the front by arranging products to be at least two high and two deep (with the exception of the top shelf)

- Provides basic cleaning of the store including spills, hourly checks of the grocery floor to complete the sweep & mop log

- Returns stray items/returns to their proper area, while maintaining product freshness by returning all perishables and frozen items to their proper areas promptly and removing damaged products from the sales floor

- Refills bag wells of the front end, takes out trash, and sweeps up the parking lot

- Performs other related duties as needed as assigned by the manager

- Stand for long periods of time, very frequent walking back and forth to assist all registers

- Frequent usage of arms and hands to bag groceries

- Carry up to 40 pounds

- Push and pull up to seven shopping carts during their retrieval

- Use proper safety procedures

- Able to listen to directions and follow through independently

- Good communication and observation skills

- Previous experience working with the public

- Air conditioned while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill

- Very fast paced