Answer incoming calls and route them to the correct department Handle customer inquiries, complaints, and issues Provide pricing to client families and schedule appointments Management of the service/appointment calendar Walking families through the next steps after a passing has occurred Qualifications 1 years of experience in a customer service environment High School Diploma or equivalent Excellent communication and customer service skills Basic computer knowledge (Windows, MS Word, MS Excel, internet) Compensation $16.00/hr....Call Center, Agent, Customer Service, Service, Retail, Healthcare