Job Details

100% Remote

Interview Comments: 1 round minimum (MS Teams, audio/video), 2nd round if needed.
Project Details:
- Day to Day: broker for everything GuideWell - varies day to day - may look at AI and research different AI solutions or maybe an AI pipeline -Login to the cloud and check the logs for anything wrong and open a ticket, help the consumer and direct them, if the costumer is having issues they understand enough to talk to costumer/security team to come to a conclusion.
- Designing infrastructure/ensuring compliance, etc.

*Possibility for extension based on budget/performance

Required Experience:
• 5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
• Must have strong experience using the following cloud services: AWS, Azure, or Google Cloud
• Terraform experience required
• Understanding of Kubernetes nice to have but not required
• Looking for cloud engineering experience, not DevOps support engineers

Please ensure:
• LinkedIn link must be added to resume summary
• Please ensure they are NOT DevOps focused - if they have a lot of CI/CD, O365, Jenkins, Linux, etc. these are all indicators of DevOps and the manager does not want to review them.
• Please include FTE salary rate on all submittals

Description:
Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions.
Essential functions:
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Requirements:
• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• Experience analyzing business requirements and translating them into technical solutions
• Experience using Agile methodology

Required Experience:
• 5+ years of relevant work experience in a cloud environment
• Must have experience using any of the following cloud services: AWS, Azure, or Google Cloud
• Terraform experience required
• Understanding of Kubernetes nice to have but not required
• Looking for cloud engineering experience, not DevOps support engineers

Required Education:
• Related Bachelor's degree in an IT related field or relevant work experience

EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."