Job Details

Assistant Bell Captain - Hilton Hawaiian Village Waikiki Beach Resort

Join to apply for the Assistant Bell Captain role at Hilton Hawaiian Village Waikiki Beach Resort

The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for an Assistant Bell Captain to join the team. Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.

Our team members cherish our award?winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortunes Worlds Best Workplaces list!

Shift Pattern

Full availability including overnight shifts, weekends and holidays required.

Hourly Rate

$24.04

Benefits

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best?in?Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt?Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property?specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As an Assistant Bell Captain, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assists Bell Captain in duties.
• Meets staff as they greet and escort arriving and departing guests.
• Transports guests' luggage and acquaints each new guest with their room location and features.
• Retrieves guest items from cars, buses, vans and carts.
• Escorts guests to accommodations, visually inspects room, telephone and notes deficiencies such as towels to housekeeping immediately.
• Trains, supervises, schedules and assists in evaluating staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality We're passionate about delivering exceptional guest experiences.
• Integrity We do the right thing, all the time.
• Leadership We're leaders in our industry and in our communities.
• Teamwork We're team players in everything we do.
• Ownership We're the owners of our actions and decisions.
• Now We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full?service hotels and resorts to extended?stay suites and mid?priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Work Locations

Hilton Hawaiian Village

Schedule

Full?time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office

Seniority level

Entry level

Employment type

Full?time

Job function

Management and Manufacturing

Industries

Hospitality