Job Details

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service. Transport guest luggage including but not limited to/from Vehicles/Storage Room. Care and Storage of Guest property Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area Work with mobile applications (HotSOS) Must have enthusiasm and possess excellent guest service skills Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off) Enjoys engaging with Guests and fellow Cast Members Enthusiastic about interacting and helping Guests Committed/reliable (arrive and be on time for scheduled shift) Supportive of other Cast Members working on your team Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management) Self-directed (can complete tasks with minimal follow up/supervision) Knowledge of Hawaiian/Japanese language preferred Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $25.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.