About the job Remote Travel Advisor
We are looking for a passionate and detail-oriented Remote Travel Advisor to join our growing team. In this role, you will assist clients with planning and booking unforgettable travel experiences from the comfort of your home. If youhave a love for travel, a commitment to exceptional customer service, and a desire to help others explore the world, we'd love to hear from you!
Key Responsibilities:
Client Consultation: Engage with clients via phone, email, and virtual meetings to understand their travel preferences, needs, and budget.
Itinerary Planning: Design customized travel itineraries that include flights, accommodations, cruises, excursions, and more.
Booking Management: Handle all aspects of travel reservations, changes, and cancellations using online booking platforms and supplier portals.
Customer Support: Provide timely and courteous support before, during, and after travel, resolving any issues that arise with professionalism.
Product Knowledge: Stay current on travel destinations, policies, packages, and promotions to offer informed recommendations.
Sales & Upselling: Promote upgrades, travel insurance, add-ons, and exclusive deals to enhance the client's experience.
Administrative Tasks: Maintain accurate records of client profiles, payments, confirmations, and communications.
Relationship Building: Develop and nurture long-term relationships with clients to encourage repeat business and referrals.
Qualifications: