Job Details

Job Description

As a Bellperson, you will help to provide excellent service while assisting owners and guests with luggage to and from their rooms in a timely, courteous and safe manner, handling other special requests as needed.

HGV provides accessto outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!

Here's why you'll love it here!

We offer an excellent benefits package to our Part-Time Team Members that include:

• Salary Range: $22.00-$25.25 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• OPT (Optional Practical Training) status is accepted for this position.
• Team Member Recognition and numerous learning and advancement opportunities... and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Resort operates 7 days a week.

Additional Responsibilities Include:

• Monitor property front entrance and guest arrivals. Greets and assists owners and guests transporting and/or securing their luggage appropriately.
• Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
• Delivers messages, express check-out folios, newspapers and other requested items.
• Reports any problems or unusual activities to management.
• Ensures an organized, safe and clean front entrance and lobby area.
• Carries out reasonable requests by management including assisting other departments.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent experience.
• Able to work flexible schedules including mornings, evenings, weekends and holidays.
• Able to lift, carry, or transport luggage weighing a maximum of 75 lbs.
• Able to grasp, lift and/or carry, or otherwise move or push packages, bags and luggage on a hand truck/cart or other wheeled assistance weighing a maximum of 500 lbs.
• Able to optimally assist internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Basic language skills both verbally and in writing to connect with guests, owners and co-workers, and fully comprehend job assignments.
• Able to schedule changes and cover shifts on short notice.
• A courteous and professional demeanor must prevail when handling upset guests and difficult situations.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Prior hotel/hospitality experienced preferred in a customer service capacity.
• Prior Bell person or Door person experience preferred.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.