Job Details

About the job Call Center Representative (Remote) US CITIZENS ONLY

Responsibilities

• Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
• Schedule and confirm new patient appointments
• Compassionately handle questions/concerns as helping consumers is our #1 goal
• Use trained sales tactics to reach company goals of appointments set
• Various duties as assigned by the Call Center Leadership team

• High School Diploma required; Associates or Bachelors preferred
• Retail, sales, food service, marketing, or Customer Service Experience preferred
• Strong keyboarding skills.
• Outstanding verbal communication and customer service skills.
• Bilingual in Spanish and English a plus
• Passion for helping others
• Drive to succeed and desire to grow within an organization