Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $30 per hour / Benefits - As a Customer Care Specialist at Veracyte, you will: Efficiently manage and monitor orders and cases from submission to completion, ensuring timely resolutions and clear communication with customers; Perform outbound communication with physician offices through phone, fax, email, and other channels to efficiently resolve order issues; Address inbound calls with empathy and precision, by resolving customer inquiries and providing comprehensive support; Collect and analyze customer feedback and trends to develop actionable strategies for continuous improvement, sharing insights with relevant teams...Hiring Immediately >>