Job Details

Equipment Technician

LOCATION: 1680 Kapiolani Boulevard, Honolulu, HI 96814

Job Summary

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

Responsibilities

• Conduct walkthroughs and diagnostics of fitness equipment across assigned clubs


• Perform on-site corrective repairs on cardio, strength, and functional equipment


• Complete and document all PM tasks per manufacturer and company schedules


• Maintain parts inventory and coordinate reorders with DRMM


• Ensure all repairs are logged in ServiceChannel (or other maintenance systems)


• Partner with OEMs and vendors when technical support or specialized parts are needed


• Attend area training and vendor workshops to stay current on equipment


• Provide repair status updates to the DRMM and GMs


• Train club staff on basic care and early failure reporting


• Support emergency repair needs outside regular hours if required

Organizational Relationships

The ET works closely with General Managers, Facility Technicians, and the DRMM, and interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.

Qualifications

Required Knowledge, Skills & Abilities

• Strong mechanical and diagnostic skills


• Ability to read schematics and equipment manuals


• Basic computer literacy (e.g., email, maintenance systems)


• Excellent organization and communication


• High attention to safety, detail, and follow-through


• Self?motivated with the ability to work independently


• 2+ years in equipment repair or related mechanical work (fitness equipment preferred)

Minimum Education

• High School diploma or GED required

Preferred Qualifications

• OEM certifications from Life Fitness, Matrix, Precor, or similar


• Experience with ServiceChannel or similar systems


• Associate degree or vocational training in a mechanical or electrical field

Physical Demands / Environmental Conditions

• Ability to lift up to 75 lbs.


• Frequent standing, kneeling, bending, and working in tight spaces


• May involve exposure to grease, oil, and cleaning chemicals


• Must wear 24 Hour Fitness approved uniform


• Tools for the job will be provided

Travel Requirements

This role covers multiple assigned clubs, and light travel between locations is required.

Benefits

In line with our mission to create a healthier, happier world, we offer comprehensive benefits such as paid time off, medical and dental coverage, 401(k) with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups for community events both in?person and virtually.

Disclaimer

DISCLAIMER: This job description outlines the core duties and responsibilities of the Equipment Technician role. It is not intended to be an exhaustive list. 24 Hour Fitness reserves the right to modify responsibilities as needed to meet operational needs.

Pay Range

$19.59 - $24.47