Job Details

Le Jardin Academy is looking for an Accounts Receivable/Student Billing Coordinator (Regular Full-time). Schedule is Monday-Friday, 7:30am to 4:00pm. This position supports the School's student billing, accounts receivable, and cash receipts functions. Bachelor's degree in accounting and/or relevant experience. Proven experience in accounts receivable or a related field. Must be authorized to work in the United States. No phone calls, please. Hourly Pay Range: $22.00 to $25.00 per hour.

Accounts Receivable/Student Billing Coordinator

Job Description

Le Jardin Academy (LJA), located in Kailua, Hawai'i, is an International Baccalaureate World School offering students a world-class education from pre-kindergarten to grade 12. Founded in 1961, LJA now serves more than 920 students. Its graduates attend top universities across the world and are equipped to positively impact their communities. Our mission is to cultivate a community of learners who embrace hana pono to positively impact the world. As a school community, we value individuality, excellence, innovation, peace, and relationships.

Primary Responsibility:

The Accounts Receivable/Student Billing Coordinator supports the School's student billing, accounts receivable, and cash receipts functions. This position also identifies opportunities for process improvement, system enhancements, and delivery of excellent customer service. The Accounts Receivable/Student Billing Coordinator reports directly to the Accounting Manager and collaborates closely with staff, families, and school departments.

Essential Duties:

Student Accounts & Customer Service

• Serve as the primary contact for students, parents, faculty, and staff regarding student tuition accounts.
• Provide calm, professional, and helpful customer service.
• Assist with collecting past-due accounts and communicate with families as needed.

Accounts Receivable & Daily Accounting

• Maintain accurate student accounts by posting charges, discounts, and payments in the accounting system.
• Deposit and record cash receipts daily.
• Process refunds and manage returned checks.
• Perform vault management duties.
• Reconcile unrestricted and restricted giving (donations).

Month-End & Audit Support

• Complete month-end processes to ensure income and receivables are accurate and complete.
• Assist with annual financial and compliance audits.

Policy & Procedure Maintenance

• Maintain and update cash receipts and accounting-related policies and procedures.
• Protect sensitive information and uphold confidentiality standards.

Professional Development & Additional Duties

• Maintain and grow job-related knowledge through training and professional learning.
• Support Business Office projects and perform other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in accounting and/or relevant experience.
• Proven experience in accounts receivable or a related field.
• Strong attention to detail and commitment to confidentiality.
• Experience with FACTS and Blackbaud Financial Edge NXT preferred.

Performance Expectations:

• Listen actively and follow directions.
• Respond promptly, professionally, and positively to requests from families, staff, school departments, supervisors, and colleagues.
• Work cooperatively and collaboratively within the Business Office and across campus.
• Demonstrate accuracy, attention to detail, and high-quality work.
• Maintain a positive, professional demeanor.
• Communicate clearly and effectively with students, families, and staff.
• Use tact and diplomacy in sensitive discussions.
• Follow through consistently and meet deadlines.
• Manage frequent interruptions and competing demands.
• Maintain reliable, regular attendance.
• Adhere to school policies, conduct expectations, procedures, and safety protocols.

Physical Requirements:

The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job, with reasonable accommodations as needed.

While performing the duties of this job, the employee is:

• Regularly required to use hands and fingers to operate office tools and equipment.
• Regularly required to reach with hands and arms.
• Frequently required to stand, talk, and hear.

Details:

Department: Business Office

Status: Full-time

FLSA Status: Non-Exempt

Work year: Twelve month

Work hours: Monday through Friday, 7:30am to 4:00pm; occasional extended hours may be required.