Job Details

Overview

Hilton Grand Vacations is seeking to grow the real estate sales team in Honolulu. If there is a passion for travel and enjoyment in sharing the aloha spirit of Hawaii, this could be the ideal career opportunity!

As a Sales Executive In House (Japanese-Speaking), you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

Benefits

• Medical, Dental, and Vision insurance from Day One
• Financial Wellness — 401k plan with company match, Life insurance, Company stock purchase program
• Team Member travel program with employee discounts on facilities worldwide
• Generous Paid Time Off and Paid Sick Days, Paid Parental leave
• Team Member recognition and numerous learning and advancement opportunities
• Annual earnings potential: target earnings of $180,000 for Action Line Sales Executives; base pay $18 per hour plus bonuses
• Real Estate Licensing reimbursement and/or Sign-On bonuses; Pre-Licensing Education discounts for non-licensed hires
• Discount travel programs and more premier benefits

Schedule

Our resort operates 7 days a week. Shift starts between 8:00am and 8:30am and ends when presentations conclude. Final presentation reservation time is 2:00pm. The first two weeks include paid training; after training, a 5-day work schedule is assigned based on business needs.

Responsibilities

• Welcome clients and present Hilton Grand Vacations Club ownership products to potential buyers.
• Maintain effective communication with clients and provide follow-up to ensure customer satisfaction.
• Coordinate with Quality Assurance Managers to resolve guest-related issues.
• Attend sales training and meetings for product information and updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use multiple channels (email, phone, online/virtual, written) to work with Guests and Owners.
• Perform follow-up interactions to complete online sales using HGV technology and inventory guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and uphold Hilton Grand Vacations core values and policies.
• Work well in a team environment.

Qualifications

What we are looking for:

• Valid Hawaii Real Estate license
• Must be able to work a flexible schedule including weekends and holidays
• Fluency in Japanese (reading/writing/speaking) and proficiency in English
• Minimum one year of proven sales experience
• Ability to resolve complex customer service issues
• Ability to adapt to changes in a fast-paced environment
• High School diploma or equivalent

• 1+ years of timeshare/vacation ownership experience preferred
• Two years of experience negotiating and closing high-end sales
• Two years of Hilton Grand Vacations family experience

Equity and Accessibility

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We will provide reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Hospitality