Job Details

Stakeholder Support

• Support product managers by eliciting stakeholder input, documenting product needs, and participating in discussions across the product lifecycle.
• Assist with stakeholder communications to clarify goals, document decisions, and follow up on action items.
• Learn to understand the vision, goals, and operational needs of business units.

Solution Design

• Assist in eliciting and translating business requirements into user stories, acceptance criteria, test cases and solution documentation.
• Coordinate across agile team members to ensure requirements are understood and tracked.
• Support efforts to validate that delivered solutions meet business needs.

Collaboration and Coordination

• Participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.).
• Collaborate closely with product owners, developers, testers, and designers.
• Document decisions, coordinate follow-ups, and track work items using team tools.
• Drive and coordinate initiatives from intake, analysis, design, build, test, deployment and support by managing product scope, user stories, sprint dates, issues, risk and communications.

Product Roadmap

• Assist with the maintenance of product roadmaps and backlogs.
• Help prioritize user stories based on input from senior product managers and business stakeholders.
• Coordinate reviews and demos with stakeholders to align expectations.

Enterprise Agile Support

• Learn HMSA's agile and product management frameworks.
• Support process improvement initiatives by contributing feedback and identifying gaps in tools or workflows.

Vendor Evaluation

• Support the evaluation of third‑party tools by compiling requirements and documentation.
• Assist with vendor communication tracking and documentation.

Performance Outcomes

• Support product managers in tracking key performance indicators (KPIs), preparing reports, and documenting results.

Qualifications

• Bachelor's degree; or equivalent combination of education and related work experience.
• Strong written and verbal communication skills.
• Curiosity and willingness to learn product management concepts and tools.
• Basic familiarity with agile methodologies.
• Basic working knowledge of Microsoft Office applications. Including Word, Excel, Outlook, and PowerPoint.