Job Details

TRES Support Insurance Specialist

Join to apply for the TRES Support Insurance Specialist role at First Hawaiian Bank.

Join the First Hawaiian Bank ohana, where our culture flourishes with purpose. We prioritize the 3 C's Caring, Character, and Collaboration ensuring a workplace that is not only rewarding but deeply fulfilling. Consistently recognized as one of the Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package.

In this role, you will work in collaboration with the Real Estate Officers (REOs) to ensure that all Trust Real Estate properties are properly covered by insurance and to manage timely renewal of the Master Trust Policy.

Compensation

The pay range is $19.50 - $24.50/hour; commensurate with experience.

Work Schedule

Monday - Friday 8:00 AM - 5:00 PM (hours may vary).

Required Qualifications

• Associates degree in accounting or business, information management, related field, or equivalent experience required
• Two+ years of experience in insurance services, banking, financial services, or wealth management, in an insurance or operations role, with demonstrated ability to meet prescribed deadlines and track documents, or equivalent required
• Three+ years of experience in or familiarity with reviewing insurance claims, policy renewals, and casualty, property, and liability insurance policies preferred
• Working knowledge of trust real estate management system, and Trust Property Insurance Processing preferred
• Educational background in real property and liability insurance preferred
• Familiarity with real property insurance coverage and pricing preferred
• Strong organizational skills and ability to maintain accurate, up-to-date insurance records across both physical property files and the PDS system, while effectively tracking and monitoring policy expiration dates and renewal timelines for multiple properties
• Highly detail-oriented with a proven ability to prepare accurate, error-free reports for documentation and internal or committee-level review
• Excellent time management skills to ensure timely policy renewals, claims processing, and annual master policy updates
• Effective verbal and written communication must be able to work effectively with REOs, collaborate with internal stakeholders, and external insurance vendors, and clearly communicate policy requirements and discrepancies
• Must be able to exercise discretion regarding confidential matters
• Technically proficient in utilizing insurance software and trust real estate management systems to support efficient policy administration and recordkeeping
• Proficient in Microsoft 365 suite of applications

Benefits

We proudly offer a comprehensive benefits program for all employees. For more information, please refer to the benefits portal.

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit . Mahalo for choosing First Hawaiian Bank!

Seniority level: Entry level. Employment type: Full-time. Job function: Other. Industries: Banking.