Job Details

Overview The Maintenance Supervisor plays a critical leadership role in ensuring the safety, functionality, and overall condition of a 426‑room, high‑volume hotel. This position oversees daily maintenance operations, supports a team of technicians, and ensures all guest‑facing and back‑of‑house areas are maintained to brand and safety standards. The ideal candidate is hands‑on, proactive, and committed to delivering an exceptional guest experience through operational excellence.
Key Responsibilities
Leadership & Team Management
* Supervise, train, and support maintenance technicians, ensuring high performance and accountability.
* Assign daily tasks, manage work orders, and monitor completion timelines.
* Conduct regular team meetings to review priorities, safety practices, and ongoing projects.
* Foster a positive, collaborative, guest‑focused work environment.
Hotel Maintenance Operations
* Oversee the maintenance and repair of guest rooms, public areas, mechanical systems, and back‑of‑house spaces.
* Ensure timely response to guest room maintenance requests and minimize out‑of‑order room time.
* Perform hands‑on repairs as needed, including HVAC, plumbing, electrical, carpentry, and general maintenance.
* Conduct daily property walks to identify and address maintenance needs proactively.
Preventive Maintenance & Safety
* Lead the hotel's preventive maintenance program to ensure equipment longevity and reduce unexpected failures.
* Maintain compliance with all safety, fire, and building codes, including documentation and inspections.
* Ensure all equipment rooms, workshops, and storage areas are clean, organized, and compliant with OSHA standards.
* Support emergency response procedures, including fire alarms, power outages, and water leaks.
Project Coordination
* Assist the Chief Engineer with planning and executing capital projects, renovations, and vendor work.
* Coordinate with contractors and vendors, ensuring quality workmanship and adherence to timelines.
* Monitor inventory of tools, supplies, and replacement parts; submit purchase requests as needed.
Guest Experience & Service
* Ensure maintenance work is completed with minimal disruption to guests.
* Support the hotel's commitment to service excellence by maintaining a clean, safe, and comfortable environment.
* Communicate effectively with Front Office and Housekeeping to prioritize guest‑impacting repairs.
Administrative Duties
* Maintain accurate records of work orders, PM schedules, inspections, and equipment logs.
* Assist with budgeting, cost control, and tracking of maintenance expenses.
* Ensure compliance with brand standards and internal audit requirements.