Job Details

Job Description
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OVERVIEW/BASIC FUNCTION
To assist in running the kitchen, contributing to the overall success of outlets and events, in accordance with the hotel's standards and financial goals.
RESPONSIBILITIES AND DUTIES
* Provides a courteous and professional service at all times
* Ensures that associates also provide excellent service to internal customers in other departments as appropriate
* Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
* Maintains positive quest and colleague interactions with good working relationships.
* Organizes and sets up the assigned section of the Food and Beverage kitchen as efficiently as possible to increase speed and maximize productivity.
* Ensures that all dishes from that section are prepared consistently and according to standard recipe
* Assist the Chef de Cuisine and Sous chef in ensuring that all culinary standards in that section comply with company and hotel polices and procedures and minimum standards
* Monitors food and operating costs and controls these by reducing waste.
* Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function.
* Works in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.
* Ensures the sanitation standards for kitchen are being met.
* Is familiar with all sections of the kitchen to facilitate the flexible use of associates.
* Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.
* Supervise food prep lists / check lists for daily operation
* Assists to oversee the punctuality and appearance of all kitchen associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.
* Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
* Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the departmental operations manual.
* Develops the skills and effectiveness of all kitchen associates through the appropriate training, coaching, and/or mentoring.
* Supports the implementation Rosewood Hotels & Resorts' Values and Culture Characteristics.
* Ensures that associates have a complete understanding of and adhere to associate rules and regulations.
* Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
* Contribute to ensuring that brand integrity and clarity are always maintained.
* Is a "Brand Ambassador" at all times and ensures brand integrity and clarity are always maintained.
* Model the company's culture, vision, mission and core values at all times.
* Complies to the company policies.
* Works with pre-set budgetary limits.
* Takes on other tasks in addition to the ones stated, in a reasonable framework.
QUALIFICATIONS
* Experience: Minimum 3 years culinary/kitchen supervisory experience in 5 star or luxury hotels or high level Restaurants
* Education: High school diploma; culinary certificate preferred.
* General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
* Technical Skills: Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional employee relations skills including different areas of the hotel; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills.
* Language: Required to speak, read and write English, with fluency in other languages preferred.
* Physical Requirements: Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
* Licenses & Certifications: Safety food or HACCP preferably.
SALARY: $35.70 per hour.
About Us
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Located on the Kona Coast of the Big Island of Hawai'i, the iconic Kona Village Resort opened its doors and welcomed back 'ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort will draw inspiration from the history of the site, local culture and natural elements.
Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort encompasses 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort's beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed experiences. New venues include the signature Moana Restaurant and Kahuwai Cookhouse and Marlet. The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.