Job Details

Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. Optimize fill rates by providing substitutions for out-of-stock or discontinued items When necessary, escalate customer information, problems/needs, and requests to the customer service manager. You have: High school diploma, GED, or equivalent 2 years of customer service experience Proficiency in MS Office and familiarity with using other software 2 years of data entry experience Excellent communication skills An outgoing personality, eager attitude to help others...Customer Service, Support, Service Manager, Retail, Customer