Job Details

Overview

Join to apply for the Marketing Concierge - PM Shift role at Hilton Grand Vacations. New Marketing Concierge may be eligible for a sign-on bonus up to $1500 based on your experience. We are seeking individuals with a positive outlook and the dedication to make things happen. Come and help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. This could be the right opportunity for your career!

Schedule Details

Our Marketing Concierge will work the PM shifts that range between 1:00pm through 9:00pm and may include weekends and holidays.

Benefits and Perks

• Pay rate is $17 per hour, plus commission and bonuses governed by a compensation plan. Marketing Concierge - PM Shift have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance.
• HGV offers Day One Team Member Benefits
• Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program discounted rates at properties around the globe
• 401(k) with company match
• Paid Sick Days
• Numerous learning and advancement opportunities

Our dedication to excellence is recognized with accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and Great Place to Work certified in 2022.

Responsibilities

• Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
• Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Qualifications

• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
• Basic computer proficiency with the ability to learn.
• Ability to multi-task and balance priorities.
• Ability to work the PM shift that ranges between 1:00pm through 9:00pm, including holidays and weekends.
• Proficiency in English (speak, read, write).
• High School diploma or equivalent.

Preferred Experience

• Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
• Previous experience working in a commission-based sales or marketing environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Referral program: Referrals increase your chances of interviewing at Hilton Grand Vacations. Get notified about new Concierge jobs in Honolulu, HI.

Salary range: Honolulu, HI $48,000.00-$62,000.00 per year.