Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $66K per year / Flexible hours / Health, dental & vision / 401k / PTO - As a Customer Care Coordinator at Sword Health, you will: Provide exceptional customer service to clients and ensure their needs are met in a timely and professional manner; Manage and resolve customer complaints and inquiries via phone, email, and chat; Maintain up-to-date knowledge of company products, services, and policies to effectively assist customers; Document and track all customer interactions and follow up on any pending issues; Collaborate with cross-functional teams to improve customer experience and satisfaction...Hiring Immediately >>