Job Details

RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
- Responsible for performing pre-registration and insurance verification functions, as assigned.
- Provides general and specific information to hospital users, patients, families and physician offices.
- Ensures that patients meet financial requirements.
- Fosters positive relationships with patients to provide quality service in a pleasant, professional, and timely manner, while being sensitive to guest services.
- Communicates effectively to service delivery areas to maximize patient flow and customer service.
II. TYPICAL PHYSICAL DEMANDS:
- Seeing, hearing, speaking, finger dexterity.
- Frequent: sitting.
- Infrequent: walking, stooping/bending, reaching at and below shoulder level.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- Work pace varies and is frequently stressful.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- High school diploma or equivalent.
B. EXPERIENCE:
- One (1) year clerical or customer service experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, or physician's office.
- Strong time management, organizational, and interpersonal skills.
- Ability to communicate effectively in English, both orally and in writing.
- Proficiency with automated systems and computer applications.
- Prior experience in insurance verification and registration preferred.
Equal Opportunity Employer/Disability/Vet