Job Details

Job Summary:
Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.
Essential Responsibilities:
* Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
* Provides measurements i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock.
* Applies principles of size, thickness and power in selecting proper eyewear.
* Knows impact of different lens indexes and recommends appropriate alternatives.
* Provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles.
* Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
* Inspects patients eyewear using ANSI Z80.1 standards and tolerances; performs quality check functions; reviews patients previous prescription; identifies questionable changes, and takes appropriate action.
* Follows-through on emergency orders by calling order into Optical Lab and making certain of lens and frame availability.
* Performs limited Contact Lens services and refers patients with problems to proper department.
* Determines patient concerns; recommends actions to be taken; discusses solution/action with Optical Administration as needed; follows-through with resolution.
* Attains KP Optical sales goals.
* Maintains attractive frame and lens displays by arranging, cleaning and changing on regular basis; maintains clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
* Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
* Performs other duties and accepts responsibility as assigned.