Job Details

Guest Service Attendant

Position Summary:

The Guest Services staff will offer friendly and expedient service to the property's guests and assist the Head Golf Professional or General Manager in golf shop operations, merchandise sales and other golf-related activities which may include picking the range, setting up/washing of golf carts, marshalling, etc.

Qualifications, Knowledge and Skill Requirements:

1+ years in guest services experience

Must be highly motivated, goal driven and self-starter

Must have basic math skills and computer knowledge

Must have strong customer/guest orientation

Must have strong communication and interpersonal skills

Must be dependable

Knowledge about the game of golf preferred

Must be able to operate a gas or electric golf cart

Valid Driver's License

Position Responsibilities:

Maintain professional appearance

Process customer reservations for golf course guests

Provides fast, fun and friendly customer service to arriving guests to expedite check-in process

Arranges and displays golf shop inventory as necessary and directed

Collects fees (and other revenue) from guests and processes in the register as trained

Issues receipts for guest purchases

Takes messages for staff or guests

Assists in reconciliation of daily CC charges/ accounts receivable to daily register at the closing of the day

Assists with golf cart setup or washing after use as needed when picking range balls

Performs clean-up and closing procedures

Perform other duties as assigned

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon Golf is an Equal Opportunity Employer committed to providing an inclusive environment