Job Details

Billing & Accounts Receivable Manager

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a Billing & Accounts Receivable (AR) Manager ready to take us to the next level! If you have a strong financial operations background with prior management experience and are looking for your next career move, apply now!

We are looking for a Billing & Accounts Receivable (AR) Manager who will oversee and manage all aspects of the billing and accounts receivable processes to ensure accurate, efficient, and timely invoicing, collections, and reporting. The role requires strong analytical, organizational, and leadership skills to optimize financial operations, maintain compliance, and drive process improvements. The ideal candidate will possess excellent communication abilities to collaborate effectively across departments and with external clients, ensuring customer satisfaction and alignment with company goals. This position will be full-time and remote.

This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.

What You'll Do

Billing Management:

• Oversee the preparation and issuance of accurate and timely invoices across all accounts
• Ensure compliance with contractual agreements, tax regulations, and company policies
• Collaborate with internal teams (e.g., Project Accounting, Sales, Operations) to resolve discrepancies and billing-related issues

Accounts Receivable Oversight:

• Manage AR aging reports and monitor collection efforts to minimize outstanding balances
• Develop and implement strategies to improve cash flow and reduce overdue accounts
• Maintain relationships with customers to address payment concerns and resolve disputes effectively

Team Leadership:

• Lead, mentor, and develop a team of Billing and AR specialists to achieve departmental goals
• Assign tasks and responsibilities while ensuring workload balance and efficiency
• Conduct regular performance reviews and provide constructive feedback to team members

Process Improvement:

• Identify and implement best practices to streamline Billing and AR processes
• Leverage technology and tools to optimize workflows and reporting capabilities
• Ensure all systems and procedures are up-to-date and aligned with company standards

Reporting and Compliance:

• Prepare accurate financial reports related to Billing and AR for senior management
• Monitor compliance with applicable laws, regulations, and company policies
• Ensure proper documentation and audit readiness within the department

What You'll Need

Required:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• 7+ years of experience in billing, accounts receivable, or financial management
• 2+ years in a supervisory role, successfully managing teams of 5 or more
• Strong knowledge of accounting principles, taxation, and financial processes
• Previous experience working within a financial system, specifically Workday
• Proficiency with Microsoft Office Suite, particularly Excel
• Power BI experience is strongly preferred
• Excellent communication, interpersonal, and organizational skills
• Proven ability to manage multiple priorities in a fast-paced environment

Physical Demands:

• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor