Job Details

Position Summary:
The Banquet Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The Banquet Server will apply their experience to assure outstanding banquet service to guests, ensuring 100 % guest satisfaction.
Position: Banquet Server
Location: Pearl at Kalauao
Facility: 18-hole public course
Compensation: $15.00 - $16.00 per hour
Qualifications, Knowledge and Skill Requirements:
* 1-2 years of food service experience
* Minimum education: High School (or equivalent) Diploma
* A thorough understanding of fine and casual dining
* Must be of legal age to serve liquor according to state law
* Must possess proper liquor commission serving card
* Possesses excellent customer service skills
* Must be dependable
* Must be able to work in a fast-paced environment
* Must have strong communication and interpersonal skills
* Must be able to work in a team environment
Position Responsibilities:
* Provide a memorable guest experience
* Must be team oriented
* Maintain a professional appearance at all times
* Provide prompt and efficient customer service
* Serve beverages and prepared meals to guests in a timely manner
* Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
* Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
* Keeps tables, dining room and workstation(s) sanitized and organized
* Listen and respond to customer complaints
* Performs set up, clean-up/breakdown procedures as assigned by manager
* Perform other duties as assigned supervisor or manager
Working Conditions:
* Physical activity including long periods (6-8 hours) of standing, walking, bending, and, scooping.
* The employee will be required regularly to reach with arms and hands
* The employee occasionally will be required to lift up to 30lbs.
* Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
* Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
* Noise level is moderately quiet
* Work extended hours during golf and holiday season.
* Work weekends and holidays
All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.
Troon is an Equal Opportunity Employer committed to providing a diverse environment.