Job Details

Patient Service Representative

Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. Answer all phone calls in a professional and courteous manner. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff, and patient information.

Skills: Patient service, Customer service, healthcare industry, receptionist customer service, Epic, insurance claim, insurance verification, insurance billing.

Top Skills Details: Patient service, Customer service, healthcare industry, receptionist customer service.

Additional Skills & Qualifications:

• Prior customer service experience in either hospitality or healthcare
• Proficient in Microsoft Programs
• 35 WPM
• Epic experience a plus, but not required

Pay and Benefits:

The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Honolulu, HI.

Application Deadline: This position is anticipated to close on Nov 13, 2025.