Job Details

Epic Cadence Analyst

As Mount Sinai grows, so does our legacy in high‑quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center recruits and trains top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami‑Dade and Monroe Counties, meeting a wide range of medical services.

Responsibilities

The ideal candidate will join our scheduling team, focusing on optimizing patient access and operational efficiency. This role supports enterprise scheduling strategies and aligns Epic Cadence tools with practice and specialty needs. The analyst implements new or revised system requirements and procedures within Epic, assists project teams, and serves as a source of guidance and training for less experienced staff.

Key Initiatives Include

• Referral Management Optimization – Streamline and automate work‑queue processes to reduce delays and improve patient conversion from referral to appointment.
• Scheduling Decision Tree Redesign – Enhance logic and intake workflows to improve triage accuracy and match patients to the right appointment type and provider.
• Template Build & Optimization – Collaborate with operational leaders to refine provider templates, improve utilization, and expand appointment availability.
• Practice Expansion Projects – Lead new site and specialty onboarding efforts, including location build, department configuration, and scheduling workflows.
• Provide support for Epic Cadence applications, ensuring seamless integration and alignment with organizational goals.
• Utilize your expertise in Cadence applications to streamline scheduling, referral, and registration processes, improving patient access and experience.
• Demonstrate service excellence and positive interpersonal relationships in dealing with others.
• Prepare documentation and assist in defining workflows in collaboration with team members and operational users.
• Identify, manage, and communicate issues and risks for supported applications.
• Collaborate with peers to create and maintain standard team‑specific documentation, consistently improving standards of documentation.

Required Qualifications

• Bachelor's Degree in Computer Science, Business Management, Information Services, or equivalent education/experience.
• Certifications in the Epic Cadence application and/or other related Epic applications.
• Three years of healthcare IT experience.
• Florida resident required for full‑time employment (1099 contract option possible).

Benefits

• Health benefits
• Life insurance
• Long‑term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Wellness program

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitals and Health Care