Job Details

About Hawai'i Pacific Health

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Position Overview

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health's numerous facilities and administrative offices.

Under the general direction of the Director of Information Technology or designee, this role provides application support to user Departments. Responsibilities include Tier 2 support of applications and acting as the key liaison between the business community, vendors, and the Information Systems (IS) Department. The role translates customers' high‑level requirements into functional specifications for the IS Department, manages changes to such specifications, and uses a variety of platforms to provide automated systems applications to customers. The position gathers, compiles, and synthesizes information regarding technology processes and/or systems, writes code, defines criteria, performs testing, debugging, and documents and maintains programs. The incumbent researches and maintains knowledge in emerging technologies and evaluates potential applications to the business.

Location

Harbor Court

Work Schedule

Day - 8 Hours

Employment Details

Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Exempt: Yes

Compensation

Pay Range: 41.06 - 52.84 USD per hour

Category

Information Technology

Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Business, Healthcare or related field, or an equivalent combination of education, training, and/or experience.
• Current driver's license and valid Hawai‘i auto insurance.

Preferred Qualifications

• Experience with supporting information systems.
• Experience in analyzing workflow and implementing changes in workflow.

EEO Statement

EOE/AA/Disabled/Vets

Benefits

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.