Job Details

Porter/Valet (On Call) - DoubleTree by Hilton Alana Waikiki Beach

DoubleTree by Hilton Alana Waikiki Beach is looking for a Porter/Valet (On Call). Located at the edge of Waikiki beach with the Royal Hawaiian Center, and Ala Moana Center within a mile. Enjoy fun perks such as career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE! In addition, you will find the Aloha spirit service throughout every corner of our property. Join our amazing team where we know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!

Shift Pattern: start time 5:30 am, 1:30 pm, 3pm and 10 pm (8 hours shift) - including weekends and holidays

Pay Scale: $18.08 (tips additional)

The ideal candidate will possess a valid driver's license with a clean driving record. A minimum of one (1) year of customer service experience is required. Previous experience in valet or guest services is highly preferred.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource GroupsRecognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing? As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Retrieve vehicle keys from and provide receipts to guests
• Transport guest vehicles to and from designated parking areas and the hotel driveway
• Assist guests with luggage
• Retrieve guest items from vehicles, as requested
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.