Job Details

Job Summary

Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials. Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement. Provides general information and admission information to customers and healthcare providers as requested.

Typical Physical Demands

Essential Functions:

• Finger dexterity
• Seeing
• Hearing
• Speaking

Manual Material Handling:

• Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.
• Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head.
• Frequent: N/A
• Constant: Sit.

Non-Manual Material Handling:

• Infrequent: Stoop/Bend. Twist. Squat. Gripping.
• Occasional: N/A
• Frequent: N/A
• Constant: N/A

Typical Working Conditions

Not substantially subjected to adverse environmental conditions. May be exposed to communicable diseases in patient care area. Subjected to noise, smells and/or vibration within the patient care areas.

Minimum Qualifications

Education:

• High School diploma or equivalent.
• Ability to perform 7,200 adjusted keystrokes per hour.

Certification and Licensure:

• No certification and/or licensure required.

Experience:

• One (1) year customer service experience or clerical experience in a healthcare related setting.
• Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.
• Experience with computer based healthcare applications, EPIC systems preferred.
• Knowledge of requirements for federal, state and private insurance payers preferred.
• Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disability/Vet