Job Details

Assistant Banquet Manager

On Oahu's sunny western coast wild, rugged and conveniently close to Honolulu and Waikiki Beach Four Seasons Resort O'ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort's own beach. They are also able to play tennis and golf, then relax in the Spa wrapped in the effortless elegance of Four Seasons.

The Four Seasons Resort O'ahu at Ko Olina is looking for an Assistant Banquet Manager who will plan, organize, control and direct the work of employees in the Banquet Department while ensuring guest satisfaction. The Assistant Banquet Manager reports directly to the Director of Banquets and Assistant Director F&B.

We invite you to join our 'ohana at the Four Seasons Resort O'ahu at Ko Olina as we continue to curate experiences at one of the finest resorts in the world. We're excited to bring the Four Seasons Experience to O'ahu for the first time and embrace the unique local culture here in Hawai'i. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine's 100 Best Companies to Work For since 1998. We're looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!

Responsibilities

• Ability to select, teach, lead and coach our Banquet team in cultural and core standards.
• Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment card scores consistently above benchmark.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Innovative style to drive creativity and innovation in Banquet setup and guest experience.
• BEO setup and execution in compliance with Four Seasons service standards.

Preferred Qualifications and Skills

Education:

• College degree preferably specializing in hotel/restaurant management or equivalent experience required.

Experience:

• 1-3 years previous experience assistant manager in Banquets or other Food & Beverage outlets.

Skills & Abilities:

• Strong knowledge of food and beverage service, cost control, labor control, maintenance merchandising, and accounting.
• Strong systems knowledge using Delphi, Micros, Hotsos, Avero, preferred but not required.
• Ability to supervise, train, and schedule over 40 associates.
• Successful candidates must possess legal work authorization in the United States.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Compensation: $75,000 - $78,000 per year

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.